With the flexibility and functionality of VoIP making it an attractive product for a business, monitoring/management tools help a business keep its VoIP system running smoothly. These tools aid in the troubleshooting of VoIP calls for failures and quality deterioration. With IT personnel usually stretched pretty thin at businesses, these tools can be a time and money saver.
A few of these monitoring tools include Infovista, Integrated Research/Prognosis, Fluke Networks, NetIQ and NetQOS, to name a few.
When asked to provide a cost-per-unit analysis, IT professionals came to the following conclusions:
* Companies without VoIP monitoring tools spent an average of $1,262 per unit, per year to operate the system.
* Companies using the tools from an IP PBX vendor spent $405 per unit, per year to operate the system.
* Companies using specialty IP telephony management tools spent only $113 per unit, per year in operational costs.
This analysis speaks for itself. Businesses considering or deploying VoIP will save considerably on operational costs by using the monitoring/management tools from the PBX vendor. The true cost-savings is when the specialty IP telephony management tools are used.
With active and passive monitoring products available, users can choose the best solution for their needs. With the VoIP market becoming more and more competitive, PBX vendors are constantly producing better products with outstanding features and all the latest improvements. In turn, this helps businesses get the very best monitoring/mangement tools for their VoIP system.
In summary, as with any expense a business faces, it''''s important to do your research and find the best monitoring/mangement tools that fit your business''''s needs. Comparing multiple PBX vendor''''s monitoring products before deploying such a service is highly recommended. / Source:articlesbase.com